Malls must move beyond shopping to survive in Internet era

By Tom Bill CANNES, France (Reuters) - As growing numbers of shoppers move online, European mall owners are looking to pull in customers by including services that can't be replicated on the Web like hospital care and government offices. Malls must become more like full-service community centers to survive in the face of a growing list of failed retailers like HMV and Blockbuster, property experts at the annual MIPIM trade fair in Cannes, France, told Reuters. On the flip side of that retail revolution, the experts see big gains in warehousing as more goods are sent and returned via post. ...

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