Long-suffering Comcast customer gets his problem fixed only after his story goes viral on Reddit

Comcast has racked up an impressive tally of customer service horror stories that have gone viral on social media over just the last month. The latest such story involves a customer who tried in vain for 6 months to get assorted problems fixed and only really got Comcast’s attention once his story hit the front page of Reddit. “During the six month period from mid-January of 2014 through the end of July of 2014, I had to contact Comcast an astounding 25 times in regards to a multitude of issues, errors, and mistakes with my service, and charges related to my Comcast account,” writes Dann Furia, a customer who first told the world his story via Reddit last week. “I

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