By Terril Yue Jones BEIJING (Reuters) - Apple Inc Chief Executive Tim Cook apologized to Chinese consumers on Monday for confusion over its warranty policy following more than two weeks of criticism in the Chinese media of its after-sales service. Apple is revising its warranties for the iPhone 4 and iPhone 4S and simplifying its explanation of warranties and ways for customers to provide feedback, Cook said in a letter on Apple's China website. ...
via Tech News Headlines - Yahoo! News http://news.yahoo.com/apple-apologizes-chinese-consumers-over-warranty-confusion-171502823--finance.html
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