Hilariously confused Comcast rep thinks Steam is a platform for malware

Steam is a hugely popular online gaming store that counts roughly 75 million users worldwide — you may have heard of it. If you haven’t heard of it, however, then you’ll be happy to know that it’s no barrier to you getting a job as a Comcast customer service representative. OK, so it’s unfair to expect every Comcast customer service representative to have heard of Steam but it certainly is fair to say that a rep should know when they’re in over their heads and refer customers to a technical support specialist. That’s eventually what happened in a new Comcast customer service call that’s been flagged by Ars Technica, but only after the rep tried to offer up some truly

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